How to get started

How to Get Started with Lumient
Whether you’re an International Business wanting to have a foothold in the US or you’re a US business expanding to the rest of the world, we can help.

Step 1: Initial Consultation
Reach out to us to schedule an initial consultation. During this meeting, we’ll discuss your needs, goals, and the vision you have for your candles.

Step 2: Choose Your Service
We offer three main services: Private Label Manufacturing, Print on Demand and Fulfillment, and Wholesale for Distributors. Decide which service aligns best with your business model.

Step 3: Customization and Specification
If your chosen service involves customization, this is the stage where you’ll finalize the product details—size, shape, fragrance, and any personalized labels.

Step 4: Quote and Timeline
Once the details are confirmed, we’ll provide you with a detailed quote and production timeline so you can plan accordingly.

Step 5: Sample Shipping
We’ll produce a sample and ship it for you confirmation

Step 6: Production and Quality Assurance
After receiving your confirmation, we’ll move into the production phase. Rest assured, every product undergoes rigorous quality checks.

Step 7: Shipping and Fulfillment
Once production is complete, we’ll handle the shipping and fulfillment, ensuring a smooth transition from our warehouse to your doorstep.

Frequently Asked Questions

What are the lead times for international orders?

Our state-of-the-art facility and optimized processes allow us to maintain short lead times, even for international orders. However, lead times may vary depending on the volume and customizations required. We recommend contacting us for a personalized quote and timeline.

How are shipping costs calculated for international business partners?

Shipping costs for international orders depend on various factors such as destination, weight, and volume of the shipment. We work closely with reliable logistics partners to offer competitive shipping rates. Contact us for a custom shipping quote tailored to your needs.

Are there any customs duties or taxes that international clients need to be aware of?

Customs duties and taxes are usually not included in the shipping cost and may vary depending on the destination country. It’s important to consult with your local customs office for accurate information. Lumient is not responsible for additional customs charges.

How do you ensure the quality and safety of products shipped internationally?

Quality assurance is a cornerstone of our brand. Each product undergoes rigorous quality checks before shipping. Our packaging is specially designed to withstand international shipping, ensuring that you receive your order in pristine condition.

Is there a minimum order quantity (MOQ) for international business clients?

We offer scalable solutions suitable for businesses of all sizes. While we don’t have a fixed MOQ, volume discounts are available for larger orders. Please contact us to discuss your specific needs and how we can best accommodate them.

Get in touch with us!

If your’re wondering about an order or our products, shoot us a message and we’lll get back to you within 24 hours. We are glad to help you!